John & Mary H.
ReliHI was amazing! Their thorough inspection helped us avoid unexpected repairs after purchasing our new home. The report was easy to understand, and Kevin walked us through everything. We highly recommend them!
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We begin by gathering essential details about the property and the client’s concerns. This involves reviewing past reports, communicating with the client, and scheduling a thorough on-site inspection. Our process ensures that we know the property’s history, the client’s goals, and any areas of focus before we begin.
Next, we analyze the property’s condition through a detailed inspection using advanced technology and tools. We understand the current state of each component, whether it’s the foundation, roofing, electrical systems, or plumbing. Our team follows the NCHILB Standards of Practice to ensure nothing is overlooked, and we invite homeowners and realtors into the process to uncover key insights and set expectations.
Using the “DDID” method (Describe, Determine, Implication, Direction), we identify issues with precision:
• Describe: Clearly describe the system or component being inspected and any areas of concern.
• Determine: Identify what’s wrong with the system and highlight any defects, malfunctions, or deficiencies.
• Implication: Explain the potential consequences of leaving the issue unaddressed, including safety risks or future costs.
• Direction: Provide actionable guidance on what needs to be done—repair, replace, monitor, or seek further professional evaluation.
With a clear understanding of the property’s condition, we develop a detailed report, including visuals and explanations. We present several key findings to help clients and realtors prioritize next steps. Our collaborative feedback process ensures clarity for all parties, helping us refine the report to meet client needs.
Finally, we ensure our findings and recommendations are delivered efficiently. Reports are typically delivered within a 24-hour timeframe, with follow-up available to discuss concerns. We make sure realtors and homeowners have all the information needed to proceed with confidence, whether it’s negotiating repairs or moving forward with the sale.
Ensure all areas of the home are accessible (attics, basements, panels). Confirm all utilities (water, gas, electricity) are on. If available, gather documents like repair or inspection records for review.
Our goal is to keep the inspection process clear and simple. Most inspections take about 4 hours, depending on the home. We encourage homeowners and realtors to join the wrap-up to review findings.
After the report is delivered, our support continues with post-inspection consultations to review findings and answer questions. You can schedule a call anytime for further guidance, and we provide home maintenance tips in the final report to help with long-term care.
We provide a six-month 100% satisfaction guarantee or your money back, ensuring confidence for both homebuyers and Realtors. Our reliable inspections reduce stress for buyers and build trust for Realtors with their clients.
As a thank you for your service, we offer a $25 discount on inspections for current and former military, law enforcement, K-12 teachers, emergency responders, and firefighters. PLEASE NOTE: The discount must be applied when placing your inspection order. Unfortunately, we are unable to offer refunds for unclaimed discounts.
We help Realtors and Investors with thorough property assessments and detailed insights, facilitating smoother transactions, building trust, and aiding clients in making faster, more informed investment decisions.